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The Influence of Technology on Customer Service Experience

Oct 30, 2019
by Tatiana

Technology is simply the collection of techniques. In customer service, technology is not just a tool a business should have but it is an integral part. And it’s used in creating an innovative experience in customer care services through enabling effective and efficient service delivery. (more...

5 Useful Statistics about Live Chat Software for Website

Aug 12, 2019
by Tatiana

Many businesses choose to install live chat software for website because they know that their consumers require it. H...

4 Ways to Make Your Live Chat Software More Engaging

Aug 11, 2019
by Tatiana

Over the years, the target market of many industries has changed to be more tech-oriented. While this has increased t...

Pros and Cons of Live Chat Systems – According to the Customers

Aug 3, 2019
by Tatiana

When you’re looking to get live chat systems for your business, it’s always a good idea to look at the pros and cons ...

Why is Live Chat Software So Popular for Businesses Right Now?

Aug 2, 2019
by Tatiana

Over the years, live chat software has really become popular among businesses. The reason behind its popularity hinge...

Online Customer Service Best Practices You Should Employ For Your Business

Jul 31, 2019
by Tatiana

Customer satisfaction is and will always be a priority of every business. But not all businesses know exactly what cu...

3 Ways that Chat Service for Website Customer Support Saves You Money

Jul 29, 2019
by Tatiana

Many businesses are not a fan of chat services for website customer support. The general thinking is that if they are...

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