Category: Small biz
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5 Signs You Need Website Chat Integration for Your Business
When you think of website chat integration, you’re also likely to think of an e-commerce business...
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The Influence of Technology on Customer Service Experience
Technology is simply the collection of techniques. In customer service, technology is not just...
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How Live Chat Systems Can Help Improve Your Sales Funnels
If you have worked in digital marketing, you may have heard of sales funnels. To give you a brief...
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7 Tips to Handle Angry Customers Through Live Chat Software
Interacting with customers over live chat software isn’t always easy. Some visitors may only writ...
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The Influence of Call Centers and Live Chat Solutions in Customer Service
Customers are the most important assets in a business. The customer’s contribution to the busines...
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What are Some of the Customer Service Skills you Need for Repeat Customers?
In any business, customer services desk is the most important. It’s regarded as the most importan...
