Category: Productivity
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The Influence of Technology on Customer Service Experience
Technology is simply the collection of techniques. In customer service, technology is not just...
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How to Make Social Media Customer Service Easier
Every one of us has had the pleasure to use the social media customer service platforms...
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How Live Chat Systems Can Help Improve Your Sales Funnels
If you have worked in digital marketing, you may have heard of sales funnels. To give you a brief...
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The Influence of Call Centers and Live Chat Solutions in Customer Service
Customers are the most important assets in a business. The customer’s contribution to the busines...
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How to Say ‘No’ to Customers On Live Chat Without Turning Them Off
There is nothing that disappoints customers the way hearing ‘no’ does. Sometimes businesses c...
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The Importance of Effective Communication for Business Success
Communication is the key to business success! We’ve all heard this common phrase. It’s a commo...