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The Influence of Technology on Customer Service Experience

Oct 30, 2019
by Tatiana

Technology is simply the collection of techniques. In customer service, technology is not just a tool a business should have but it is an integral part. And it’s used in creating an innovative experience in customer care services through enabling effective and efficient service delivery. (more...

The Influence of Technology on Customer Service Experience

Oct 30, 2019
by Tatiana

Technology is simply the collection of techniques. In customer service, technology is not just a tool a business s...

5 Signs You Need Website Chat Integration for Your Business

Oct 28, 2019
by Tatiana

When you think of website chat integration, you’re also likely to think of an e-commerce business. The assumption is ...

How to Make Social Media Customer Service Easier

Oct 27, 2019
by Tatiana

Every one of us has had the pleasure to use the social media customer service platforms. Or perhaps, you ar...

The Influence of Technology on Customer Service Experience

Oct 15, 2019
by Tatiana

Technology is simply the collection of techniques. In customer service, technology is not just a tool a business s...

How Live Chat Systems Can Help Improve Your Sales Funnels

Oct 14, 2019
by Tatiana

If you have worked in digital marketing, you may have heard of sales funnels. To give you a brief recap, a sales funn...

7 Tips to Handle Angry Customers Through Live Chat Software

Oct 11, 2019
by Tatiana

Interacting with customers over live chat software isn’t always easy. Some visitors may only write on the live chat w...

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